Where do I go to collect my tickets? Make your way to the outside Guest Service windows situated to the right of the turnstiles. Make sure you have your booking reference number, card used to purchase the tickets and your photo ID. Was this article helpful? Related articles Do you offer e-ticket/print @ home option? I have purchased tickets for someone else, how do they collect their tickets? Can we see the entertainment at the Castle Hotel if we aren’t staying there? I have not received my ticket email confirmation, what should I do? I would like to change the date of my ticket booking?
