Where do I go to collect my tickets? Make your way to the outside Guest Service windows situated to the right of the turnstiles. Make sure you have your booking reference number, card used to purchase the tickets and your photo ID. Was this article helpful? Related articles I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this? How does the Print@Home and Mobile Ticket work? Does everyone need to pre-book a ticket or make a reservation to visit? How do I book an advanced reservation to visit LEGOLAND Theme Park, Water Park, LEGO Chima Water Park or SEA LIFE Aquarium? Where should I Park and how much does it cost?