Can I get a refund on my tickets? All ticket purchases are final - NO EXCHANGES OR REFUNDS. View our terms and conditions here. Was this article helpful? Related articles I would like to use my ticket cancellation coverage to obtain a refund on my unused park tickets? I would like to cancel my ticket order? How Can I Contact You? How can I change or reschedule the date of my tickets? I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this?