I would like to cancel my booking? Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. For more information visit out Ticket Terms & Conditions page HERE! Was this article helpful? Related articles I would like to cancel my hotel booking? How can I contact you? Can I change or cancel my reservation once I have booked it? What is the difference between a LEGOLAND Gold Pass Monthly Membership and a LEGOLAND Platinum Pass Monthly Membership? Am I entitled to a free caregiver ticket at LEGOLAND California?