If you have opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5 days prior to scheduled arrival date. Any changes to your reservation are subject to availability and new room rates may apply. If cancellation occurs by 4 P.M. Pacific Time 5 days prior to scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Trip Protection Plan fee. If cancellation occurs after 4 P.M. Pacific Time 5 days prior to scheduled arrival date or in the event of a no-show, then all monies are forfeited. No cancellations or modifications are allowed within 5 days of arrival. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date.
Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. If you are looking to insure your upcoming vacation, please contact an independent travel insurance provider.
All modifications to EXISTING Reservations must be made over the phone. These cannot be made via email/chat, so please call us at the number below.
Please call us at: 833-710-5346 option 1, Monday thru Friday from 9am - 5pm and Saturday - Sunday from 7am - 3pm Pacific Standard Time.
Please read our Payment and Cancellations Policies HERE.
Please note any modifications/additions may result in a price increase.