Do you allow service animals into your Hotels? Yes, Service animals are allowed under California law. Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Was this article helpful? Related articles Do you allow emotional support animals into your hotels? Are any accommodations available for guests with autism spectrum disorders or other special needs? Are pets allowed in the Hotel? Can I book an ADA accessible room? What are the bathroom layouts in the LEGOLAND Castle Hotel?