You may cancel only if you purchased the optional Flexible Cancellation coverage. For just $30 per booking, Flexible Cancellation allows you to change or cancel your reservation up to 4:00 PM Pacific Time 5 days prior to arrival, no questions asked! Avoid losing your payment and get total peace of mind. Please note that changing your reservation once booked may result in a price increase. No changes or cancellations are allowed within 5 days of your arrival date. No cancellations, changes or refunds are allowed for reservations made on a Promotional Rate. Full terms and conditions can be found HERE!
It is best to add Flexible Cancellation when making your booking online, but you may add it up to 24 hours after you’ve made your booking by calling (888) 690-5346.