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  1. LEGOLAND® California Theme Park | LEGOLAND® California Resort
  2. LEGOLAND® HOTELS
  3. Hotel Post-Booking Support

Articles in this section

  • What changes can be made via the Manage My Booking portal for LEGOLAND California Hotel, and what needs to be done by calling the Call Center?
  • How do I upload my vacation package tickets into the LEGOLAND App?
  • How do I activate my Gold Annual Pass that was included in the Hotel + Gold Pass Package?
  • Is my booking number the same as my order number?
  • I don’t see my vouchers for the Bricks Family Buffet in my travel documents. What should I do?
  • I have a hotel reservation at LEGOLAND® California but I don’t have park tickets. What should I do?
  • What is an entry barrier pass at LEGOLAND California Resort, and how does it work?
  • Can I link my hotel stay to the LEGOLAND app?
  • I am unable to log in to manage my booking for LEGOLAND® California. What should I do?
  • How does the refillable souvenir cup work when added to the hotel package?
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If I cancel my hotel reservation, how long does it take to get a refund?

If you cancel your reservation at LEGOLAND California Resort, it may take 2-3 weeks to receive your refund, provided the cancellation is approved. 

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Related articles

  • What is the hotels Cancellation Policy?
  • I would like to cancel my hotel booking?
  • How Can I Contact LEGOLAND® California Resort?
  • I would like to change the date of my hotel booking?
  • Can I reschedule the visit date of my Theme Park tickets?

Come play your part at LEGOLAND® California Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. The Resort is also home to SEA LIFE® Aquarium and the world's first LEGOLAND® Water Park. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach.

These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! Book your San Diego vacation now.

There are eight other LEGOLAND Parks in the world – LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York.

Prices, times and schedules subject to change without notice. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. ©2026 The LEGO Group. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.

THE LEGO® MOVIE 2™ © & ™ Warner Bros. Entertainment Inc., & The LEGO Group. All rights reserved. (s21)