How can we help?
- Am I required to wear a mask?
- Covid-19 – Information for Guests:
- How do I book an advanced reservation to visit LEGOLAND Theme Park, Water Park, LEGO Chima Water Park or SEA LIFE Aquarium?
- I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this?
- Does everyone need to pre-book a ticket or make a reservation to visit?
- When is LEGOLAND California open?
- I have a paid-in-full Play Pass or Annual Pass that was valid during the closure period. Or I have a paid in full Annual Pass that has not been activated. Do I need to make a reservation? What do I do?
- My child has turned three years old while LEGOLAND was closed and now will need a pass, as mine is extended. What are my options?
- Why are you pausing sales for Monthly Pay Membership but not Annual Passes?
- How do I reserve a cabana at the LEGOLAND Castle Hotel pool?
- How do I reserve my pool time slot?
- Do you have anywhere I can store my luggage, If I am arriving before check-in time?
- I have booked a Hotel + Tickets package and I have not yet received my ticket barcodes to make an advanced reservation prior to my visit. What do I do?
- I am a Pass Holder that is also staying overnight in a LEGOLAND Hotel and cannot get a second day reservation. What do I do?
- How do I redeem my Deferred Booking Credit for a Hotel Stay?
- I have my Hotel stay booked and I am a Pass Holder. Will my pass work? Do I also have to make a day reservation to visit?
- I have a Hotel stay booked and tickets are part of the package. Do I also have to make a day reservation to visit?