Thank you for your patience. On busy sale days, it may take several hours for our systems to process all orders and send each confirmation email. Rest assured, if your transaction was completed successfully and the website displayed a confirmation message, you will receive a confirmation email. In extremely rare cases, it can take up to 48 hours to receive the confirmation email.
For guests who have purchased a hotel stay, you can check your booking details via the Manage My Booking Portal. To access this portal, visit our website and click on the “Manage My Booking” link. You will need to enter your booking reference number and the email address used during the booking process. This portal allows you to view your reservation details, make changes, and add special requests.
For guests who have purchased tickets, you can access your order information through the My Account Portal. Simply go to our website and log in to your account using the email address and order ID when purchasing the tickets. In the My Account Portal, you can view your ticket purchases, print your tickets, and manage your account details.
If you have any further questions or need assistance, please don’t hesitate to contact our customer service team. We’re here to help!