LEGOLAND PARK
Questions about LEGOLAND California, SEA LIFE Aquarium or LEGOLAND Water Park?
General Information about LEGOLAND California Resort
- Am I required to wear a mask?
- Covid-19 – Information for Guests:
- Is there a way to shop for LEGO retail items online during your closure?
- Can I store my luggage at the Park when I arrive to visit?
- What events do you have coming up at LEGOLAND California?
- Can I return or exchange a retail item I bought in the Park to a LEGO Store?
General Information about SEA LIFE Aquarium
- What is SEA LIFE California Aquarium?
- Is SEA LIFE California Aquarium suitable for adults?
- How long does it take to go around SEA LIFE California Aquarium?
- When are you Talks and Feeding times held throughout the day?
- Does the Aquarium have real creatures or are they all made out of LEGO bricks?
- What kind of creatures does SEA LIFE have?
General Information about LEGOLAND Water Park
- Can I use a carrier in the Water Park to carry my infant child in the water with me?
- Do guests staying at the hotels get provided with towels for the Water Park?
- Do I have to pay for a Toddler (1 to 2 Years Old) to visit the Water Park?
- Can I wear my prosthesis at the Water Park?
- Can I keep my prosthesis on when I go on the water slides?
- I am at the Water Park and need assistance?
Purchase Processs
- How do I book an advanced reservation to visit LEGOLAND Theme Park, Water Park, LEGO Chima Water Park or SEA LIFE Aquarium?
- I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this?
- Does everyone need to pre-book a ticket or make a reservation to visit?
- How do I purchase tickets to LEGOLAND Theme Park, SEA LIFE Aquarium or LEGOLAND Water Park or LEGO Chima Water Park?
- I am a COSTCO Play Pass Holder and I cannot find my Buddy Tickets in my Booking Portal reservation. How can I make reservations for my Buddy Tickets with my Play Pass?
- What do I do if we are unable to make our already confirmed advanced reservation?
Ticket options
- I have Day Tickets that are unused, expired, or open-dated when LEGOLAND California Resort was closed. What do I do?
- Will tickets be available for purchase at LEGOALND Theme Park, SEA LIFE Aquarium or LEGOLAND Water Park if I just walk-up without a reservation?
- How long will unused, expired or open-dated day tickets be extended for?
- Do I have to pay for a child aged 2 or under?
- What are the standard ticket prices to LEGOLAND California?
- What are the standard ticket prices to LEGOLAND California Park and Water Park?
Schools and Groups
- What should I know before visiting LEGOLAND California with an education group?
- What is the First LEGO League?
- When is the discounted education rate available to visit LEGOLAND California Resort?
- Do you offer a discount for school groups to visit LEGOLAND California Resort?
- What are the prices for School Field Trips?
- What is included in the education rate?
Hours of Operation
- When is LEGOLAND California open?
- Are you open today?
- What time do you open today?
- What time do you close?
- When do the LEGOLAND California Toll and Ticket Booths open?
- When is SEA LIFE Aquarium open?
Disabled Guests
- Am I entitled to a free caregiver ticket at LEGOLAND California?
- Do you offer a ride pass for autistic children to use?
- Where should I Park and how much does it cost?
- Can a sign language interpreter be requested for live shows?
- Are your rides and attractions ADA accessible?
- Are service animals allowed inside the Park?
Annual Passes
- I have a paid-in-full Play Pass or Annual Pass that was valid during the closure period. Or I have a paid in full Annual Pass that has not been activated. Do I need to make a reservation? What do I do?
- My child has turned three years old while LEGOLAND was closed and now will need a pass, as mine is extended. What are my options?
- I am a lifetime Ambassador Pass Member. What do I do?
- I bought a COSTCO Play Pass, Groupon Pass, or Military Pass voucher and I have not yet redeemed it. How do I do so?
- I bought a LEGOLAND Play Pass or Annual Pass voucher online at LEGOLAND.com and I have not yet redeemed it. How do I do so?
- When LEGOLAND California closed, I was not able to use my annual pass. I've already paid for the year. Will I be compensated for the closure?
Monthly Pay Membership
- Why are you pausing sales for Monthly Pay Membership but not Annual Passes?
- I have a monthly pay membership that was purchased before July 19th, 2019. How do I make a reservation?
- I have tried to update my credit card to make a payment in the payment portal and I receive a message that reads the payment portal is locked?
- I did not pay my March 2020 monthly payment and/or my credit card declined that month. Will my monthly pay membership still be able to be suspended for the time you are closed?
- I can't currenlty purchase an annual pass or monthly pay membership. When will this be available?
- Because of the legoland closure, can I cancel my monthly pay membership?
Location and Directions
- Is there a parking fee to go to the LEGOLAND theme park?
- Where is LEGOLAND California located?
- What is the address for LEGOLAND California?
- How do I get to LEGOLAND California Resort from San Diego North County?
- How do I get to LEGOLAND California Resort from San Diego North County Inland?
- How do I get to LEGOLAND California Resort from the Coastal San Diego Area?
Discounts & Promotions
- Can I use my LEGO Store Gift Card at LEGOLAND California Resort?
- How do I sign up for the LEGOLAND California Newsletter?
- How can I keep up to date with the latest LEGOLAND California Offers?
- Does LEGOLAND California Resort Offer discounts?
- Do you offer First Responders / Law Enforcement discounts on tickets?
- Can I use my coupon in conjunction with a combination ticket?
About Us
- How Can I Contact You?
- Can I contact you by Live Chat?
- How do I contact your Retail Shop?
- How do I give feedback on my visit or experience?
- How do I contact your Retail Shop?
- I have lost property, who do I contact?
