If LEGOLAND California attractions are closed due to inclement weather, no cash, credit, or refunds will be issued, except under the "Rainy Day Promise."
Rainy Day Promise:
- "Rainy Day Promise" tickets are offered in exchange for paid tickets scanned at the Park on qualifying Rainy Days.
- Your ticket will be checked on your return visit to ensure you are the original ticket holder and that it was scanned on a qualifying Rainy Day.
- "Rainy Day Promise" tickets are not provided to guests admitted with Membership Passes or complimentary tickets.
- No refunds or passes will be issued for hotel stays, parking, Reserve & Ride, or food and beverage purchases.
- This policy can be retracted or modified at any time without notice.
Changing Your Date or Getting a Refund:
- If inclement weather is forecasted and you’d like to change your date, contact us ahead of time at experience@legoland.com with your order number and preferred available date. Date changes are not guaranteed and are subject to availability.
- Refunds are only honored for those who purchased the “Cancel for any Reason” Flexible Cancellation coverage. Request a refund by contacting experience@legoland.com and providing your order number within 2 days of your scheduled visit.
Rainy Day Promise Activation:
- If a portion of our rides and attractions are closed for an extended period, Resort Management will activate our "Rainy Day Promise."
- Those with paid tickets will be able to use their existing ticket for one more visit within one year from the activation date. Check our operating calendar for available dates.
- No refunds will be issued.
Using Your Rainy Day Promise Visit:
- Hold on to the ticket you scanned to enter the Park on your original visit.
- Bring it back with you, along with your ID, for your return visit and head to the outside Guest Service window. They will verify your tickets and provide you with ones to get in that day.
- Check our operating calendar in advance.
Classified "Rainy Days":
To see what dates have been classified as a rainy day, click here.
Please allow 48 hours for Rainy Day dates to be added to this list.
For more details, view our "Wet Weather Hints & Tips" guide and learn about our Rainy Day Promise HERE.