How do I contact your Retail Shop team? To contact our Retail Team, please email: LLCRetailAdmin@legoland.com. A member of our team will respond within 48 hours. Was this article helpful? Related articles Can I just go the shops at LEGOLAND without paying for a park entrance ticket? How Can I Contact You? Do you allow emotional support animals into your hotels? What can I expect after being offered employment at LEGOLAND California Resort? Can I return or exchange a retail item I bought in the Park to a LEGO Store?