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  1. LEGOLAND® California Theme Park | LEGOLAND® California Resort
  2. LEGOLAND® HOTELS
  3. Hotel Post-Booking Support

Hotel Post-Booking Support

Help with changing bookings,.

  • What changes can be made via the Manage My Booking portal for LEGOLAND California Hotel, and what needs to be done by calling the Call Center?
  • How do I upload my vacation package tickets into the LEGOLAND App?
  • How do I activate my Gold Annual Pass that was included in the Hotel + Gold Pass Package?
  • Is my booking number the same as my order number?
  • I don’t see my vouchers for the Bricks Family Buffet in my travel documents. What should I do?
  • I have a hotel reservation at LEGOLAND® California but I don’t have park tickets. What should I do?
  • What is an entry barrier pass at LEGOLAND California Resort, and how does it work?
  • Can I link my hotel stay to the LEGOLAND app?
  • I am unable to log in to manage my booking for LEGOLAND® California. What should I do?
  • How does the refillable souvenir cup work when added to the hotel package?
  • I want to add an additional night to my reservation, how do I do this?
  • I would like to add early check in / late check out to my reservation?
  • Can I use my Theme Park tickets on the morning of check in at the Hotel?
  • How can I access my Hotel Booking?
  • I need to reschedule my hotel stay/vacation?
  • I need to make a change to my hotel reservation?
  • I have two paid hotel/vacation bookings, what should I do?
  • If I cancel my hotel reservation, how long does it take to get a refund?
  • I booked the wrong dates for our vacation and need to change them. How do I do this?
  • Can I choose which two days to visit the park with my 2-day tickets included in the LEGOLAND California Hotel package?
  • How can I add another person (child or adult) to my hotel booking?
  • How can I change my room theme?
  • Is it possible to upgrade my room at LEGOLAND® California?
  • Can I add the Trip Protection Plan to my hotel booking after I have completed the booking?
  • What does the “Ends On” date mean in the LEGOLAND App for my hotel tickets?
  • When can I use my tickets with my vacation package?
  • How can I add extras to my hotel booking?
  • I have not received my hotel confirmation. What should I do?
  • How can I modify my hotel booking?
  • I booked an offsite partner hotel but the hotel can't find my reservation. What do I do?
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Come play your part at LEGOLAND® California Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. The Resort is also home to SEA LIFE® Aquarium and the world's first LEGOLAND® Water Park. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach.

These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! Book your San Diego vacation now.

There are eight other LEGOLAND Parks in the world – LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York.

Prices, times and schedules subject to change without notice. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. ©2026 The LEGO Group. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.

THE LEGO® MOVIE 2™ © & ™ Warner Bros. Entertainment Inc., & The LEGO Group. All rights reserved. (s21)