All ticket purchases are final - NO EXCHANGES OR REFUNDS. Per our terms and conditions, tickets are non-transferrable, non-refundable. View our terms and conditions here.
Articles in this section
- How do I book an advanced reservation to visit LEGOLAND Theme Park, Water Park, LEGO Chima Water Park or SEA LIFE Aquarium?
- I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this?
- Does everyone need to pre-book a ticket or make a reservation to visit?
- What do I do if we are unable to make our already confirmed advanced reservation?
- Will Reserve 'N Ride be available inside the Resort during my next visit?
- How does the Print@Home and Mobile Ticket work?
- What if I receive an error adding an item to my cart?
- Will I be able to print tickets purchased from my mobile devices?
- Can I get a refund on my ticket purchase?
- What if my transaction fails due to an error regarding my billing address?