Purchase Process
Help with making and changing bookings.
- I no longer have access to the email used for my ticket booking. How can I recover my tickets?
- I bought LEGOLAND California tickets and they all show my name. The tickets are for different people—will this cause any issues at the entrance?
- How do I add my tickets to the LEGOLAND® app?
- Can I purchase tickets at the gate for LEGOLAND California?
- Will I be able to print tickets purchased from my mobile devices?
- Can I cancel and get a refund on my park tickets?
- What payment methods can I use to complete my ticket purchase?
- How do I buy a ticket?
- I haven't received my tickets. What should I do?
- What should I do if I need to collect my tickets but don’t have the card I used to purchase them?
- I'm having trouble booking my tickets online—what should I do?
- Why did my payment fail when trying to purchase theme park tickets?
- If I buy a combo ticket, Do I have to visit both SEA LIFE and LEGOLAND California on the same day?