Purchase Process
Help with making and changing bookings.
- How do I book an advanced reservation to visit LEGOLAND Theme Park, Water Park, LEGO Chima Water Park or SEA LIFE Aquarium?
- I can't find my Day Ticket or Pass ID/Order # to make an advanced reservation. How can I find this?
- How do I add my tickets to the LEGOLAND® app?
- Can I purchase tickets at the gate for LEGOLAND California?
- How does the Print@Home and Mobile Ticket work?
- Will I be able to print tickets purchased from my mobile devices?
- Can I get a refund on my tickets?
- What if my transaction fails due to an error regarding my billing address?
- What payment methods can I use to complete my purchase?
- How do I buy a ticket?
- I have not received my ticket email confirmation, what should I do?
- I haven't received my tickets. How can I get another copy of my tickets?
- What if I need to collect my tickets but I do not have the card I used to purchase?
- I would like to cancel my ticket order?
- What types of payment cards do you accept online?
- It won't let me book my tickets online?
- Why has my payment failed?
- If I buy a combo ticket, Do I have to visit both SEA LIFE and LEGOLAND California on the same day?