No problem! If the person named on the booking is collecting the tickets, they simply need to present a valid photo ID (such as a driver’s license or passport) at the ticket booth.
If the cardholder is not attending, the person collecting the tickets must bring a signed letter of authorization from the cardholder. The letter should include the following details:
“I, [Name of cardholder], authorize [Name of person collecting tickets] to collect the tickets from order number [Booking reference], paid for using my card ending in [Last 4 digits of card used].”
The person collecting the tickets must also bring their own valid photo ID along with the signed letter.
This process helps ensure ticket security and a smooth pickup experience.