Payment failures usually happen when the billing information entered doesn’t match what your bank has on file. Here are a few tips to help:
💳 Check your billing details:
- Make sure the billing address and ZIP code match the address associated with your card (where your bank statements are sent).
- For American Express cards, the security code is a 4-digit number located on the front of the card.
🔁 Multiple attempts?
If you've tried several times, your card may have been temporarily blocked for security reasons. Try closing the website and returning later, or contact your bank to confirm your details and ensure the card is active.
📞 Still having trouble?
Reach out to your bank to verify your billing information and confirm that your card is authorized for online purchases.